Job summary:

This role is perfect for someone skilled in team leadership, driving sales, and ensuring top-tier service as an Assistant Sales Manager.

About the Role:

The Assistant Sales Manager is responsible for developing and maintaining business opportunities through active direct sales, marketing, emails, or other forms of communication to maximize revenue opportunity. He/She will identify areas of improvement in overall sales performance and develop strategic action plans to optimize the performance of the sales team and drive incremental sales revenue.

Key Responsibilities:

• Reporting to the Director of Commercial, you are the key member of the management team. 

• Identify and develop new business opportunities manage account base to maximise performance across all revenue streams (Corporate and Groups).

• Generate and maximize the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment.

• Manage and maintain the business relationship with existing and new clientele base to achieve customer satisfaction; ensure external and internal customers are satisfied with our services.

• Participate and coordinate promotional and trade shows or any other assignment.

• Development of sales strategies and action plans to ensure plans are implemented, results are monitored and goals are achieved – launch tactical promotions if required.

• Identifies and develops new and existing business opportunities by planning and executing specific strategies.

• Develops and executes sales programs that encourage intermediaries and travel partners to drive incremental business to the Hotel.

• Establishes sales targets and revenue objectives are met and tracks performance against established goals.

• Monitors competitors’ activities and assists in marketing intelligence.

• Travel when required to promote the hotel and develop potential business in other markets.

What We’re Looking For:

• Diploma in hospitality or tourism management or a related field with experience

• Minimum of 2 to 5 years of sales experience, preferably in a hotel capacity

• Relevant room sales experience in the hospitality industry with proven sales track record preferred

• Matured, self-motivated, dynamic, meticulous and result-oriented individual

• Excellent interpersonal and communication skills with a strong network preferred

• Possess strong negotiation and presentation skills

• Effectively bilingual

• Applicants with lesser experience will be considered for a junior position

• Well-groomed and professional disposition

• Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively