JOB OVERVIEW

We are seeking a hands-on, Japanese-speaking Hotel Manager to lead the overall operations and performance of our new hotels in Osaka and Tokyo. The role is responsible for driving operational excellence, revenue growth, financial performance, guest satisfaction, and employee engagement. The Hotel Manager will lead business strategy and commercial initiatives, identify new revenue opportunities, oversee facilities and compliance, and foster a positive, high-performing workplace culture. The ideal candidate is an adaptable, commercially minded leader who takes an active role in day-to-day operations and is committed to continuously improving hotel performance.

RESPONSIBILITIES

• A mindset that enables flexibility and adaptability to new environments, rather than relying solely on past experience
• As a hands-on manager, actively engage in and oversee day-to-day hotel operations
• Evaluate and analyze the results of the hotel’s business strategies, identify areas for improvement in future business plans, and ensure that business plans and various initiatives continuously contribute to improving the hotel’s overall performance
• Lead strategies to increase hotel revenue, identify new business opportunities, develop sales approaches tailored to customers and market conditions, and proactively pursue new business opportunities in collaboration with the sales team
• Ensure that regular maintenance and necessary repairs are carried out properly and reliably to maintain the hotel facilities in good condition
• Foster a workplace environment where all employees are treated fairly and with respect, promote open communication, and build strong relationships of trust through active communication with employees
• Ensure full compliance with all applicable laws and regulations, including fire and disaster prevention requirements, business licenses and permits, labor and employment laws, and other compliance requirements necessary for hotel operations

• Business-level proficiency in both English and Japanese is required
• Diploma or bachelor's degree in Hospitality Operations or a related field
• Minimum of 3 years of experience as a Hotel Manager or General Manager
• Pre-opening hotel experience is highly preferred
• Exceptional leadership skills with the ability to promote a positive, driven, and guest-focused culture across different functions in a hotel
• Excellent people management skills, with a passion for coaching, training, and employee development
• Strong financial and business acumen; goal-oriented and results-driven

COMPENSATION & BENEFITS

• Competitive salary based on experience and qualifications.
• 120 days off per year
• Social insurance coverage (health insurance, employees’ pension, employment insurance, and workers’ compensation)
• Transportation allowance 
• Annual paid leave and other statutory leave
• Regular health checkups
• Employee discounts at Travelodge hotels
• E-learning and professional development opportunities
• Opportunity to work in an international and multicultural environment
• Other benefits in accordance with company policies