Travelodge Hotels - Asia
Sales Manager
City Centre, Kuala Lumpur, Malaysia - Full Time
JOB OVERVIEW:
The Sales Manager is responsible for developing/ maintaining business opportunities through active
direct sales, marketing, emails, or other forms of communication to maximize revenue opportunity.
He/she will identify areas of improvement in overall wholesales performance and develop strategic action
plans to optimize the performance of the sales team and drive incremental sales revenue
KEY RESPONSIBILITIES:
QUALIFICATIONS:
The Sales Manager is responsible for developing/ maintaining business opportunities through active
direct sales, marketing, emails, or other forms of communication to maximize revenue opportunity.
He/she will identify areas of improvement in overall wholesales performance and develop strategic action
plans to optimize the performance of the sales team and drive incremental sales revenue
KEY RESPONSIBILITIES:
- Manage and grow accounts across various market segments, with a strong focus on wholesale, travel trade, and travel agency partners, including both domestic and international accounts.
- Generating and maximizing the business potential of the designated portfolio through daily sales calls, telephone calls, effective account servicing, site inspection and entertainment
- Prepare correspondence to customers and internal booking reports, and maintain sales files
- Manage and maintain the business relationship with existing and new clientele base to achieve
- customer satisfaction: ensure external and internal customers are satisfied with our services
- Participate and coordinate promotional and trade shows or any other assignment
- Analyze competitor’s strength and weakness, and knows how to sell against them
- Meeting monthly revenue and annual revenue goals set by the management
QUALIFICATIONS:
- Diploma in hospitality or tourism management or a related field with experience
- Minimum of 3-5 years of sales experience, preferably in a hotel capacity
- Proven experience handling wholesale, travel trade, and travel agency segments is required.
- Matured, self-motivated, dynamic, meticulous and result-oriented individual
- Excellent interpersonal and communication skills with a strong network preferred
- Possess strong negotiation and presentation skills
- Effectively bilingual
- Must be able and willing to travel overseas
- Applicants with lesser experience will be considered for a junior position
- Well-groomed and professional disposition
- Creative and successful sales technique
- Able to identify problems and issues in a pre-emptive manner, and resolve them independently and creatively
