Assistant Engineering Manager
Job Summary
The Assistant Engineering Manager oversees the day-to-day engineering and maintenance operations of the hotel. The role is responsible for ensuring that all building facilities, M&E systems, equipment and hotel assets are maintained in safe, reliable and efficient working condition.
The position will also involve in preventive maintenance planning, troubleshooting, contractor management, energy conservation, statutory compliance and engineering projects to ensure smooth hotel operations and a comfortable environment for guests and team members.
Key Responsibilities
1. Engineering & Maintenance Operations
Managing the daily operations of the Engineering Department.
Monitor the condition and performance of the hotel's M&E systems, equipment, facilities and building infrastructure.
Ensure timely response to engineering and maintenance requests from guests and hotel departments.
Troubleshoot and coordinate repairs for electrical, plumbing, air-conditioning, mechanical and other building-related issues.
Ensure all maintenance works are carried out safely, efficiently and according to hotel standards.
Conduct regular inspections of guest rooms, public areas, back-of-house areas and plant rooms to identify maintenance issues.
2. Preventive Maintenance
Assist in developing and implementing preventive maintenance schedules for hotel equipment and facilities.
Ensure scheduled preventive maintenance is completed and properly documented.
Monitor recurring breakdowns and recommend appropriate corrective actions.
Maintain accurate records of equipment maintenance, repairs, servicing and replacement history.
Assist in developing long-term maintenance and replacement plans for hotel assets.
3. Building Services & M&E Systems
Monitor the operation and maintenance of key hotel systems, including:
Air-conditioning and ventilation systems
Electrical systems
Plumbing and water supply systems
Pumps and water tanks
Hot water systems
Fire protection and fire alarm systems
Lifts and escalators, where applicable
Generators and emergency power systems
Building management systems, where applicable
Ensure all engineering systems operate safely, efficiently and within required standards.
4. Energy & Cost Management
Monitor the hotel's electricity, water and other utility consumption.
Assist in implementing energy-saving and cost-control initiatives.
Identify opportunities to improve energy efficiency without compromising guest comfort or hotel operations.
Monitor engineering-related expenses and assist in controlling maintenance costs.
Recommend repair, replacement or upgrading of equipment based on cost effectiveness and operational requirements.
5. Contractors & Service Providers
Coordinate and supervise external contractors and service providers carrying out maintenance, repair and project works.
Ensure contractors comply with hotel safety requirements, work permits and relevant procedures.
Verify completed works and service reports before submitting for approval.
Monitor contractor performance and escalate any issues to the Engineering Manager.
Assist in obtaining quotations and evaluating proposals for engineering-related works and services.
6. Safety & Statutory Compliance
Ensure engineering operations comply with applicable safety, environmental and statutory requirements.
Maintain proper documentation and records for inspections, servicing and statutory requirements.
Assist in coordinating statutory inspections, testing and certification of relevant equipment and systems.
Ensure proper safety procedures are followed during maintenance and engineering works.
Report and follow up on any unsafe conditions, equipment defects or potential hazards.
7. Projects & Renovation Works
Assist the Engineering Manager in managing engineering projects, renovation works and equipment replacement projects.
Coordinate with contractors and other hotel departments to minimize disruption to hotel operations.
Monitor project progress, workmanship, quality and completion timelines.
Assist with testing and commissioning of new equipment and systems.
8. Team Supervision & Development
Assist in supervising, coaching and developing Engineering team members.
Allocate daily tasks and monitor the team's work progress.
Provide technical guidance and support to Engineering team members when required.
Promote teamwork, discipline, safety awareness and good maintenance practices within the department.
Assist with staff training and performance evaluations.
9. Guest & Departmental Support
Respond promptly to engineering-related guest complaints and requests.
Work closely with Front Office, Housekeeping, and other departments to resolve maintenance issues.
Maintain good communication with all departments to ensure minimal disruption to hotel operations.
Provide technical support during hotel events, functions and operational activities when required.
10. Other Duties
Prepare and maintain engineering reports, logs, records and documentation.
Participate in emergency response, fire drills and other hotel safety activities.
Assist in developing and updating Engineering Department SOPs and procedures.
Requirements
Diploma or Degree in Mechanical Engineering, Electrical Engineering, Building Services, Facilities Management or a related field.
Minimum 5 years of relevant engineering or maintenance experience, preferably in the hotel or hospitality industry.
Experience in supervising an Engineering or Maintenance team is preferred.
Strong knowledge of hotel M&E systems, building maintenance and preventive maintenance practices.
Good troubleshooting and problem-solving skills.
Good understanding of workplace safety and statutory requirements.
Experience in contractor and project management is an advantage.
Good communication and interpersonal skills.
Able to work independently and manage multiple priorities in a fast-paced hotel environment.
Willing to work shifts, weekends and public holidays when required.
Able to respond to emergency maintenance situations when required.